Full-Day Zoom Workshop
Refine your Skills & Routine
The Ambassador Workshop is the best training to become a hospitality expert. This workshop will give you in-person training that enables you to positively represent, promote, and push your city.
In the 2-day workshop you will work with your instructor to discover the mindset of a tourist and how to cater to each individual. Through group and solo activities you will utilize The Tour Guide Academy’s nine-part system to investigate stories and share your own, enhancing your skills and developing a process to ensure 5-star hospitality.
This nine-part system is one that you can use to continually develop as a hospitality expert.
Free 90 Min Discovery Course
What you’ll learn
Travelers are in search of an experience where they can leave their stresses of research, planning and navigation behind to enjoy their vacation. Learn the qualities of a leader, and how to set, state, and respect expectations that make a tour seamless.
Fundamentals of StoryTelling
Great tours require authentic storytelling. Determine the rules for a great story and learn valuable tools to make them part of any story. Now guests will be hooked for the whole journey.
Group Psychology & Engagement
Build your confidence to deal with every group and individual. This key factor will be the foundation for great guiding, leadership, and upselling.
Successful businesses develop their upselling techniques and offerings to satisfy customer needs and to maximize profits. Learn how by having intentional conversations throughout your tour.
Keep it Fresh!
Consider that the stories you choose to tell will need to be told over and over again. By you. It’s your job to keep it fresh, authentic, relevant, and fun for every guests’ enjoyment and your sanity.
What Ambassador Graduates have to say…
An Industry perspective
Lolly B Good – Ambassador
BOOK A CALL
Speak with an Academy Advisor at a time convenient for you.